Showing posts with label RCA. Show all posts
Showing posts with label RCA. Show all posts

Thursday, February 18, 2016

Tablet addiction.

Zoey has been completely addicted to her tablet since she got it after we got back from Halifax. The first few days she literally didn't sleep. She spent 24/7 on that thing. It got bad to the point where school complained she was sleeping on her desk.

Last night her dad went to work and he told her lights out was at 11.  At 11:45 Ziva and Toby had a spat and she just ran out of her room to check it out. She did not look the least bit asleep. As she had not even gone to bed yet.

This morning I woke her up at the usual time, but she was fast asleep by the time dad arrived home to take her to school. 

I don't like being played for a fool.  Starting now, any time her dad goes off to work at 11pm, the internet will stop working on her tablet. Right now I'd like to give the device a name so I can find it on my router to put it on a schedule, but I can brute force it by removing the MAC address every night the minute dad leaves. The tablet really isn't much fun without the internet.  I'd rather do that then to have to be a drill Sergeant. Didn't like being the enforcer back then still don't like it.

Friday, February 05, 2016

The child was estactic.

I blogged a few days ago how unimpressed I was with both Walmart and RCA. 

My opinion of RCA has changed. Kudos on their great customer service. So the tablet's power supply stopped working late Saturday night for Zoey.  We looked for one on Sunday and Monday. We also called RCA customer service on Monday, as well as filled out an RMA form on their website the same day. On Tuesday we got an email confirming the RMA had been approved and we would receive a tablet within 14 days.

Yesterday the tablet arrived via UPS, and we just need to put the defective one back in the box, call UPS and they will pick it up from the door. So let's recap, child had dead adapter Saturday, we RMA'ed on Monday, child had tablet in her hands Thursday night.

On top of it, they sent us the model with twice the Ram, We also noticed that the power adapter of the new tablet seems substantially more robust, so we hope the tablet will survive at least till next Christmas.
Melted Power Adapter

Old melted adapter vs the Adapter that came with new tablet.

Tuesday, February 02, 2016

Uninmpressed with both WalMart and RCA

In their infinite wisdom, Walmart is selling RCA tablets that come equipped with power adapters that are not available in the country they are sold in.  He bought Zoey a tablet at Walmart in Canada for Christmas, and within 2 days the power adapter had already melted.

Now a month later, the power adapter does not work anymore.  It will not charge the tablet. I spent 2 days, went to 4 different stores looking for a power adapter for her tablet and no luck.   I went to Acess Electronique in DDO, and the guy said when he got a 5V adapter in to bring in her tablet, because he'd have to change the end to the barrel connector of her tablet.

I can find adapters for other RCA tablets on Amazon.ca but not for HER tablet. She has a 10" Viking, model  RCT6303W87.  Doing a google search only enabled us to find a compatible adapter but only available from the US.

Walmart does not sell power adapters for the RCA tablet.  RCA doesn't appear to sell adapters either. Yesterday, he spent 30 minutes on the phone with an RCA customer support. I could not believe the nerve of the guy asking us if we tried another power source.   IF we COULD FIND ONE maybe we would have, but we CAN"T.  Then we spent another 30 minutes filling out a form on their website, then we got an email saying we'd be contacted in a few days with instructions on RMA.